Privacy Policy

Information Collected

We only collect the information necessary to provide our services in an efficient and personalized manner. This includes registration data, system usage information and data necessary for the operation of your rental company.

Data Security

We use cutting-edge encryption and the highest security standards to protect your information. Our servers are monitored 24/7 and follow strict security protocols.

Use of Information

Your data is used exclusively to improve your experience with 7Carros, provide technical support and develop new features that meet your needs.

Your Rights

You have the right to access, correct or delete your personal data at any time. Contact us to exercise your rights or clarify questions about this policy.

Processing of data during non-payment

The suspension of administrative access due to non-payment does not interrupt the data processing necessary to continue the automations previously configured by the customer. During this period, the system may process data to generate and send payment demands, update interest and late fees, identify and reconcile payments, automatically renew contracts, collect amounts owed to 7Carros and enable account reactivation.

This processing will remain limited to the stated contractual purposes and will continue until full payment, cancellation requested by the customer or termination of the contract after 400 (four hundred) calendar days from the suspension of administrative access, whichever occurs first.

Data retention and deletion

During operational continuity due to non-payment, data and files linked to the account will remain under active processing to perform the contracted automations, maintain the rental company’s operations, collect amounts due and enable possible reactivation. This processing will remain active until the first of the following events: full payment of the amounts due, cancellation requested by the User, or the expiry of 400 (four hundred) calendar days from the suspension of administrative access.

The User must make payment sufficiently in advance for it to be processed, settled and identified by 7Carros before the deadline. Merely issuing or initiating a payment on the last day does not interrupt or extend the 400-day period. 7Carros is not liable for processing or settlement delays attributable to banks, card operators, payment institutions or other intermediaries.

Once 400 days have elapsed without full payment, the contract will be terminated for non-payment, the automations will be stopped, and operational data and files will be permanently and irreversibly deleted, with no possibility of restoration.

When the User requests cancellation of the service, operational data and files linked to the account will be deleted immediately after cancellation is confirmed and processed, with no retention period for reactivation and no possibility of recovery. The User is responsible for exporting or saving in advance all information and files they wish to retain before requesting cancellation.

Cancellation or deletion of data does not eliminate overdue invoices, legally applicable late-payment charges or other amounts incurred before the cancellation or termination of the contract takes effect.

Deletion will be subject to the technical limits of the activities and will not include records whose retention is required or authorized by applicable law, including for compliance with legal or regulatory obligations and the regular exercise of rights. Any residual copies in security backups will remain isolated and unavailable for operational use until they are deleted during the regular technical overwrite cycle.